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Terms and Conditions

 

Credit Card Security

 

Security is of great importance to us, we aim to provide the highest possible level of security in your transactions. In doing this we use Sagepay security services which uses a 128-bit encrypted secure channel to register the transaction. Sagepay says that it "has been audited and approved by all of the major UK acquiring banks which require Sagepay to adhere to all APACS standards".

 


Delivery

 

We aim to deliver your goods within five working days from receipt of order, providing your requirements are in stock. Goods are despatched by a signed-for courier service.

 

Goods must be checked for damages and correct number of parcels before accepting delivery and signed for accordingly.

 

Please note: no deliveries are made on Saturday, Sunday or Bank Holidays.

 

Postage and Packing (UK mainland only)

 

Free for orders over £100 ex-VAT £120(inc VAT)

 

£3.30 (ex VAT) £3.95 (inc VAT) for orders under £100 (ex VAT) £120 (inc VAT).

 

There is an additional £3.30 (ex VAT) £3.95 (with VAT) charge for next working day delivery subject to your order being received before 1.00 pm irrespective of order value.

 

Please note: no deliveries are made on Saturday or Sunday.

 

 

 

For orders being sent to anywhere other than UK mainland postage costs will vary. Postage will be added to the invoice when goods are packed.

 

If you are placing an order for delivery outside of UK mainland and would like to know the cost of postage before we despatch your order, please indicate this at the time of ordering.

 

 

Payment

 

Payment is required for all orders unless you hold a trade account with us.

 

Payment Methods

 

You can pay by any of the following methods:

 

1. Credit/debit card over a secure server.

2. Credit/debit card sending card details by fax – 0161 819 2842

3. Credit/debit card giving us your card details by phone.

4. Paypal Account Payment.

5. UK cheque, postal orders, credit/debit card details by post.

    Make cheques payable to Artful Dodgers.

6. BACS - Once you have made your payment please email us with the remittance details so we can credit your account.

 

Account Name: Artful Dodgers

Sort Code: 16-00-01

Account Number: 20647091

Please quote your order number or account reference with your payment.

 

Out of Stock Items

 

When you add items to your basket you will be warned if an item is currently out of stock. You have the option to change your order or continue with your order. Your goods will be sent as soon as they are back in stock unless you notify us you no longer want them.

 

Claims

 

Damaged goods or shortages must be notified to Artful Dodgers within 48 hours of receipt.

 

Returns and Refunds

 

If for any reason you are unhappy with your goods you can return them at your own expense within 15 days of receipt for a refund providing the individual packets are unopened and in a resalable condition.

 

VAT

 

VAT at the prevailing rate will be added to all our prices. This rate is currently 20% and all prices are shown with and without VAT.

 

Colour swatches/samples reproduction

 

We have tried to make colours on this website as near as possible to the actual colours of the products mostly by taking photographs of the products. However we cannot guarantee this will be an exact match. The appearance of the colour swatches will vary depending on your screen settings and resolution of your monitor.

 

License to use website

 

You may view, download for caching purposes only, and print pages or other content from the website, provided that:

(a) you do not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;

(b) you do not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.

 

TRADE ACCOUNTS

 

Trade Account Payment

 

Within 30 days of date of invoice. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our credit terms. We reserve the right to decline to process further orders until overdue sums are settled.

 

If you would like to apply for a trade account please complete and return the Trade Credit Application form.

 

Local Authority and Schools

We also accept official local authority requisition forms and orders on official school letter headed paper – purchase order number required. Please fax to: 0161 819 2842

or post to: Artful Dodgers, 8-10 Dutton Street, Manchester, M3 1LE

Prices

 

We will do our best to maintain the prices quoted. However, prices may be subject to change without prior notice, e.g. supplier increases. The invoiced price will be that prevailing at the date of despatch.

 

Title

 

Goods remain the property of Artful Dodgers until the relevant sales invoice has been paid in full.

 

Cookie Policy

 

Privacy Policy

 


 

Artful Dodgers is a division of Systematic Training and Trading Ltd
Registered in England and Wales No.256396

 

 

Post and Packing Northern Ireland, UK Off-shore, Republic of Ireland and Rest of the World